Does your experience spill out beyond the borders of a single screen or input modality? Are you trying to blend voice and visuals, or trying to weave together an experience across disparate devices? In this talk, multimodal design expert Cheryl Platz will cover some of the design frameworks and techniques from her new book Design […]
How might you approach designing the bridge of the Starship Enterprise, where crew members move fluidly between physical controls, touchscreens, voice controls, holograms, and more? Such a complex design challenge requires a robust set of underlying systems that adapt to human needs and offer plenty of flexibility in the moment. In this talk, multimodal design […]
Is your customer experience straining at the seams? Have your customers moved from office to home, and your charter along with it? Designing for the next generation of experiences requires up-leveling your understanding of your customer’s context - and everything we thought we knew pre-pandemic has changed. Will anyone ever want to touch a shared […]
Human progress leaps forward thanks to inciting incidents. Sometimes it's an invention: electricity, the combustion engine, television. And sometimes it's an event, like the Spanish Flu or World War II. We now find ourselves facing another inciting incident: the COVID-19 pandemic. Progress is inevitable - customer expectations and needs have changed drastically in the last […]
Have you ever wondered how you might approach designing the bridge of the Starship Enterprise, where crew members move fluidly between voice controls, physical controls, touchscreens, holograms, and more? Such a complex design challenge requires a robust set of underlying systems that adapt to human needs and offer plenty of flexibility in the moment. In […]
Have you ever wondered how you might approach designing the bridge of the Starship Enterprise, where crew members move fluidly between voice controls, physical controls, touchscreens, holograms, and more? Such a complex design challenge requires a robust set of underlying systems that adapt to human needs and offer plenty of flexibility in the moment. In […]