Design Beyond Devices: Multimodal design workshops

Ideaplatz has launched a new workshop series based on Cheryl’s 2020 book from Rosenfeld Media, Design Beyond Devices: Creating Multimodal, Cross-Device Experiences. Whether your team has a mandate to add smart speakers to your existing experiences or you’re struggling with how to go beyond screen readers to make inclusivity work for everyone using your product, these workshops will help elevate and future-proof your work.

Depending on your team size, desire for direct discussion, and interest in specific modules, this content consumes a minimum of 9 hours across 3 sessions or 1 full business day but can be expanded to provide more detail and interactivity. For teams that have not worked with voice user interfaces before, a fourth 3-4 hour segment specifically oriented towards voice user interface considerations is also recommended.

Course Outline

SEGMENT 1: Multimodal Basics

  • Part 1: Spectrum of Multimodality
  • Part 2: Multimodal traps
  • Part 3: Transitions and Orchestration

Exercises: Ideation, evaluation, risk assessment

SEGMENT 2: Multimodal Systems Design (3 hours)

  • PART 1: Capturing Context
  • PART 2: Activity Models
  • PART 3: Interruptions

Exercises: CROW interviews, activity model affinities, interruption inventory, interruption matrix

SEGMENT 3: Multimodal Design (3 hours)

  • Part 1: Envisioning
  • Part 2: Iterating
  • Part 3: Delivering

Exercises: Storyboarding, flows, atomic design

Figure 7.6 from Design Beyond Devices: Creating Multimodal, Cross-Device Experiences (image credit Cheryl Platz). The Spectrum of Multimodality helps you rationalize the type of multimodal experience appropriate in your customer’s context.

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