Capturing Customer Context for an Upside-Down World

Remote (Zoom Webinar)

Is your customer experience straining at the seams? Have your customers moved from office to home, and your charter along with it? Designing for the next generation of experiences requires upleveling your understanding of your customer’s context. But how do you ask the right questions and set yourself up for success? Multimodal design expert Cheryl […]

Free

From Blank Page to World Stage

Remote (Zoom Webinar)

Most product teams are experts at improving upon existing experiences - but how does your process translate to a brand new product? How do you keep a brand new product alive, keep stakeholders passionate, and keep your customer at the center of it all - all from behind a veil of secrecy? Cheryl shares some […]

Free

UP Close with Cheryl Platz

Cheryl sits down (virtually) with Randy Dixon, Artistic Director of historic Seattle improv theater Unexpected Productions, to talk improv: digital improv, Twitch, improv in the workplace, and how Cheryl applied her improvisational experience to her new book, Design Beyond Devices.

Free

Capturing Customer Context for an Upside-Down World

Remote (Zoom)

Is your customer experience straining at the seams? Have your customers moved from office to home, and your company’s charter along with it? Designing for the next generation of experiences requires upleveling your understanding of your customer context. But how do you ask the right questions and set yourself up for success? Multimodal design expert […]

Free