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The Carousel of Progress: Adapting to a Post-Pandemic World
The Carousel of Progress: Adapting to a Post-Pandemic World
Human progress leaps forward thanks to inciting incidents. Sometimes it's an invention: electricity, the combustion engine, television. And sometimes it's an event, like the Spanish Flu or World War II. We now find ourselves facing another inciting incident: the COVID-19 pandemic. Progress is inevitable - customer expectations and needs have changed drastically in the last […]
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