Design Beyond Devices: Winter Tour 2021

Design Beyond Devices: Winter Tour 2021

Talks, Workshops
As this chaotic year comes into focus, so does a new series of talks and workshops in support of Cheryl's new book published through Rosenfeld Media, Design Beyond Devices: Creating Multimodal, Cross-Device Experiences. Whether you're looking to add a new multimodal skill to your design toolbox or simply looking for some lightweight techniques with which you can expand your user research, there's something here for you. All Winter 2021 tour dates are virtual and can be viewed from anywhere in the world. Voice Design Workshop - Jan 20-29Customer Context Workshop - Feb 2Multimodal Voice Design Workshop - Feb 12Design Beyond Devices talk - Mar 23Academic tour dates January 20-29: Voice Design Workshop Giving Voice to Your Voice Designsin partnership with Rosenfeld Media4 2.5 hour sessions: Jan 20, 22, 27, 29…
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November 2020 Talks: Slides Available

November 2020 Talks: Slides Available

Talks
Thank you to everyone who attended my three talks this month as I (virtually) tour in support of the release of my new book, Design Beyond Devices, coming from Rosenfeld Media on December 1, 2020. (Order from the Rosenfeld Media website before November 30th to get 15% off plus free domestic shipping, or find it at your local Amazon distributor.) Presentation PDFs Of course, it's always a lovely sign when folks would like a copy of the talk slides to refer back to later. Here are this month's presentations for your reference: Opti-pessimism: Design, AI, and Our Uncertain FuturePuget Sound Usability Day 2020Download Capturing Customer Context for Cross-Channel Experiences - Mind the Product Digital AutumnDownload Design Beyond Devices: Between the (Book) CoversPuget Sound SIGCHI's November chapter meetingDownload Customer Context Worksheets…
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Capturing Customer Context – Free Downloadable Worksheets

Capturing Customer Context – Free Downloadable Worksheets

Books, Workshops
In Chapter 2 of Design Beyond Devices, Ideaplatz founder Cheryl Platz lays out the importance of going beyond surface inquiry when doing customer outreach for multimodal and cross-device experiences. But how do you bring your stakeholders along when they think they understand everything about your customers? These 4 downloadable FREE worksheets are designed to jumpstart your own explorations. Either have team members print and complete individually during a workshop, or use them solo as questions to prompt your own preparations. Shared Understanding Baseline: What do you already know, what are the constraints, and what has already been done?Visualizing Context: Use quick sketches to visualize either scenes you KNOW or scenes you BELIEVE exist and you'd like to validate via testingCustomer Context: Capture the basics of your customer's CROW: Character, Relationship,…
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New workshop: UXLx Masters with UX Lisbon

New workshop: UXLx Masters with UX Lisbon

Workshops
It's been a busy year adjusting to the new pandemic normal, emceeing Rosenfeld Media conferences, and writing Design Beyond Devices, but the time has finally come to return to workshops with both classic content and brand new content, available worldwide! Expect several announcements for the Winter 2021 season, but we're excited to share the first: Cheryl has joined the lineup of UXLx Masters, hosted by the folks behind UX Lisbon. At the time of this writing, early bird tickets for the 3-day program from Feb 10-12 are still available for 295€ + VAT. Each master class is designed to build upon content we've taught before, while still remaining accessible to folks who may be joining us for the first time. My 90-minute masterclass will focus on expanding voice experiences to exist…
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Virtual Book Tour: Fall 2020 Dates

Virtual Book Tour: Fall 2020 Dates

Books, Talks
In the winter of 2020, I announced a tour that never came to be - a set of speaking engagements around the US in support of my upcoming book, Design Beyond Devices. COVID-19 had other plans, and each of those dates was cancelled. Instead, I'm bringing you a virtual tour - which means more price points and more opportunities for anyone to join me from anywhere in the world! In the fall of 2020, I'm hitting the virtual pavement to begin unveiling the content that I've poured into my upcoming book Design Beyond Devices. I've been hard at work on this book for a year, but the intellectual groundwork for the book goes back nearly a decade. I'm excited to finally bring these frameworks and ideas to the rest of…
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Opti-Pessimism at Interaction Latin America 2019

Opti-Pessimism at Interaction Latin America 2019

Talks
Thank you to the volunteers, staff, and attendees in Medellin, Colombia for the warm welcome and for attending Cheryl's "Opti-Pessimism" keynote on November 2. The talk was updated to reflect the conference themes, so new slides are in order! Download Opti-Pessimism from ILA 2019 (PDF, 18MB) #OptiPessimism will be one of the many topics covered in Cheryl's upcoming book for Rosenfeld Media: "Design Beyond Devices", coming in 2020. Click here to learn more and to sign up for updates!
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Design Beyond Devices: Cheryl’s upcoming book for Rosenfeld Media

Design Beyond Devices: Cheryl’s upcoming book for Rosenfeld Media

Books, Press
Exciting news: Cheryl has signed with UX industry stalwarts Rosenfeld Media to publish her first book, Design Beyond Devices, in late 2020. In Cheryl's own words: In Design Beyond Devices, I’ll explore the wide and complex systems, UX design, and service design required for truly multimodal, cross-device experiences. Whether you're grappling with multiple input modalities like touch and voice for the first time, or grappling with the end-to-end considerations for a multi-device ecosystem, you'll walk away with new frameworks and tools for deconstructing these complex problems into more manageable patterns and features. Ready to explore the final frontier of product design? Sign up at the Design Beyond Devices site to be the first to know about pre-sales, releases, and related community events with Cheryl!
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Opti-Pessimism at UX Scotland 2019

Opti-Pessimism at UX Scotland 2019

Talks
It was an honor for Cheryl to kick off UX Scotland 2019 as their opening keynote speaker! Thanks for coming along as we explored elephants, dung, and worst case scenarios in a journey to discover how to adapt our design process for the consequences of big impact. Watch the talk video (60min) on VimeoDownload the slides (18MB PDF) Want even more on the topic? Check out Cheryl’s recent piece on AI and opti-pessimism on Medium. If you're interested in booking this keynote for your event, reach out to cheryl@ideaplatz.com.
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IxD19 video now available: lessons from digital broadcast communities

IxD19 video now available: lessons from digital broadcast communities

Talks
Cheryl's talk from this year's Interaction Week conference is now available on Vimeo! Join her as she tackles an entirely new subject: her experience with digital broadcast communities. (And another thank you to the IxD organizers for the opportunity to share this story, in spite of a memorable snowstorm.) https://vimeo.com/321830432
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UX Days Tokyo & Seoul 2019

UX Days Tokyo & Seoul 2019

Talks, Workshops
Cheryl is honored this week to speak at both UX Days Tokyo and the inaugural UX Days Seoul! UX Days 2019 marks the debut of Cheryl's new brand new talk, Voice User Interface Design: New Solutions for Old Problems. (Click here to download Cheryl's UX Days 2019 talk slides in PDF form: 18MB.) Based on one of Cheryl's most popular Medium posts, this new talk reflects upon the success of today's voice interfaces and provides a framework for beginning your product's voice design journey. Cheryl is bringing this talk later this year to An Event Apart in Chicago, and to Interaction Latin America in October. In addition to the talks, Cheryl brought her renowned full-day VUI design workshop to UX Days. Seoul's workshop was a great success, and we look…
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